Office Policies

front-desk.jpg

Our Mission

Our practice is committed to providing you the highest level of orthodontic treatment. Through personalized patient care, a world-class facility, and offering cost effective services, we promise you a positive experience as well as a bright, healthy, new, picture-perfect smile.

Office Hours

We are open to serve you, answer questions or schedule an appointment during the following hours:

Arlington Office

Mondays, Thursdays and Fridays: 7:00 a.m. – 5:00 p.m.
Tuesday: 9:00 a.m. – 4:00 p.m.

Wednesday: CLOSED

Third Saturdays: 8:00 a.m. - 12:00 p.m.

Saginaw Office

Mondays, Thursdays and Fridays: 7:00 a.m. – 5:00 p.m.
Tuesday: 9:00 a.m. – 4:00 p.m.

Wednesday: CLOSED

First Saturdays: 8:00 a.m. - 12:00 p.m.

Appointments

Your scheduled appointment time has been reserved specifically for you. We request a 24-hour notice if you need to cancel your appointment. We are aware that unforeseen events sometimes require missing an appointment, and we appreciate your cooperation.

Insurance

Our office is committed to helping you maximize your insurance benefits. Because insurance policies vary, we can only estimate your coverage in good faith but cannot guarantee coverage due to the complexities of insurance contracts. Your estimated patient portion must be paid at the time of service. As a service to our patients, we will bill insurance companies for services. If you have any questions, our courteous staff is always available to answer them.